I had my favorite light rail conductor again today… and he did the same thing!
A lady pushed the button for some reason, and he answered with the familiar “Is this an emergency, or are you disabled?” line. I knew immediately that it was him. After the woman responded “Stop here!” he hung up on her and made the same train wide announcement: “Would the parents of the small child please keep them from pressing the red button unless it is an emergency”.
Oy.
Have you thought about replying that you’re disabled?
You might actually get a different response.